Privacy Policy

At Outlet Wardrobe Mix Store (“we”, “us”, or “our”), operating at wardrobemix.com, we value your privacy as much as we value the quality of our curated designer collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our premium collections, including our Big & Tall tailoring and authentic Ted Baker pieces.

1. Information We Collect

To provide our discerning shoppers with a seamless experience, we collect:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you create an account or make purchases.
• Transaction Data: Purchase history, payment method details (though we never store complete card numbers), and order information for our premium fashion items.
• Technical Data: IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
• Preferences: Your size preferences (especially for our Big & Tall collections), product interests, and wishlist items to personalize your shopping experience.

2. How We Use Your Information

We use your information with the same care we apply to selecting our designer pieces:

• To process transactions for our premium fashion items and provide order updates
• To authenticate purchases and prevent fraud, especially for high-value items like Big & Tall suits
• To improve our website functionality and personalize your shopping experience
• To communicate about promotions, new arrivals (like Ted Baker collections), and account matters
• To comply with legal obligations and protect our business interests

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our luxury collections:

• Service Providers: We share necessary information with payment processors (like PayPal), shipping carriers, and IT service providers to fulfill your orders.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.
• International Transfers: As we serve global customers (excluding some Asian and remote regions), data may be processed outside your country but with adequate protections.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same rigor we apply to authenticating our designer items:

• All data is stored on secure servers with industry-standard protections
• Payment information is processed through PCI-DSS compliant systems with 256-bit SSL encryption
• We implement access controls and regular security audits
• Data is retained only as long as necessary for business, legal, or tax purposes

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You may review and update your account information at any time
• Deletion: You may request deletion of your account, subject to legal retention requirements
• Marketing Preferences: You can opt-out of promotional emails while maintaining transactional communications
• Data Portability: You may request a copy of your personal data in a structured format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality, including secure checkout for our Big & Tall collections
• Performance Cookies: Help us improve website performance and user experience
• Functional Cookies: Remember your preferences (like size selections)
• Advertising Cookies: Help us show relevant promotions for designer items you may like

You can manage cookie preferences through your browser settings, though this may affect website functionality.

7. Children’s Privacy

Our website is not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.