Welcome to Outlet Wardrobe Mix Store! These Terms and Conditions govern your use of our website (www.wardrobemix.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Store & Target Audience

Outlet Wardrobe Mix Store specializes in premium fashion collections, with particular emphasis on:

  • Big & Tall sizing for men’s apparel and tailoring
  • Authentic designer pieces including Ted Baker collections
  • Complete wardrobe solutions from accessories to formalwear

Our store caters to fashion-conscious adults who value quality tailoring, extended sizing options, and designer authenticity at accessible prices.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate, current, and complete information during account creation and checkout
  • Use the website only for lawful purposes
  • Not attempt to circumvent security measures or interfere with site operations
  • Be responsible for all activities under your account
  • Comply with all applicable laws and regulations

3. Product and Service Description

3.1 Product Availability

We offer:

  • Premium fashion collections including suits, shirts, accessories, and beauty products
  • Specialized Big & Tall sizing across multiple categories
  • Designer items including authentic Ted Baker pieces

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.2 Product Information

We make every effort to display product colors and details accurately, but actual colors may vary slightly due to monitor settings. Product dimensions are approximate.

Special Note on Big & Tailoring: Made-to-measure and personalized Big & Tall items cannot be returned unless defective. Please review measurements carefully before ordering.

4. Order and Payment Terms

4.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

  • Product availability
  • Errors in product description or pricing
  • Suspected fraudulent activity

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You represent that you have the legal right to use your payment method.

4.3 Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary due to customs processing.

6. Returns and Exchanges

6.1 Return Policy

You may return or exchange eligible items within 15 days of delivery. To qualify:

  • Items must be in original condition with all tags attached
  • No signs of wear, washing, or alteration
  • Original proof of purchase must be provided

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Bikinis (unless unworn with original hygiene seals intact)
  • Beauty products (opened or unopened)
  • Belts showing any signs of wear
  • Personalized or made-to-measure Big & Tall items

6.3 Return Process

Contact us at [email protected] to initiate returns. Include your order number and item details. We will provide return instructions and authorization.

6.4 Refunds

Refunds are issued to the original payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Outlet Wardrobe Mix Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use or website access
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product descriptions or pricing (though we will correct errors when identified)

Our total liability for any claim related to these terms shall not exceed the purchase price of the products in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use of the site constitutes acceptance of the updated terms.

11. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles.

12. Contact Us

For questions about these Terms:

Outlet Wardrobe Mix Store
3035 Young Road, PHILADELPHIA, US 63463
Email: [email protected]
Business Hours: Monday-Friday, 9AM-5PM EST

Thank you for choosing Outlet Wardrobe Mix Store for your premium fashion needs!